The sand is black and packed and guides you in either direction for a nice walk along the coastline when the tide is low. Being that the property is located in Papagayo Bay, the water is calm and easy for swimming however, if it is soft sand beaches you are looking for, you won't find it here. Preferred Club guests have the option to reserve the cabana's the day prior, my preferred choice for full days spent at the resort as they allow you your own private little space to relax, nap, read a book or simply lounge and enjoy the view. There are two pool area's, the quiet pool located near the spa or the main pool where the activities like pool volleyball and various games are scheduled daily. The restaurants were all very good and we were impressed by the fact that, even though we don't have any dietary restrictions, the wait staff always made it a priority to ask if we did before placing our orders. Cosy and comfortable, they are like having your own little cottage, all with very spacious decks. The resort is situated on a hill with duplex style bungalows scattered throughout. We stayed in an Oceanview bungalow, Preferred Club and for the price difference, would highly recommend the Preferred Club to anyone considering visiting this resort as it does offer some additional 'perks'. No special notes were given that we were celebrating an anniversary, birthday or any other milestone - no extra attention was requested or asked for. We were not there for any special occasion except to get away and have a holiday. It was clear the staff take ownership in their roles doing anything and everything they can to ensure guests have the best vacation experience. We recently returned from a week stay at Secrets Papagayo and the one thing that stood out the most was the exceptional staff. We cannot wait to come back and hang out with our new friends again! Pura Vida! We enjoyed learning Tonto, a card game, from Carlos and he especially enjoyed beating us every single time lol. Carlos always went out of his way to include us in all of his activities, one day he organized an extra beach volleyball game just for us. The entertainment staff was awesome! Carlos and Mereray (spelling might be off) truely made our vacation and left an impression on us. We loved all of the bartendars, Henry, William, Hann, Alonso, and Cesar. The staff at Secrets made our vacation! Everyone we met was super friendly and always went above and beyond to make sure we had a good time. There was never a shortage of activities for us to enjoy, and you can download their app that has the daily schedules. We enjoyed all of the restaurants especially Aqua and the hibachi dinner. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: ATOL protection does not apply to the other holiday and travel services listed on this website.My husband and I came here for our honeymoon, and it was amazing! We had a preferred ocean view bungalow and it was perfect clean, comfy bed, spacious, great views etc. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. This website will provide you with information on the protection that applies in the case of each flight before you make your booking. Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. When you pay you will be supplied with an ATOL Certificate. All the flight-inclusive holidays on this website are financially protected by the ATOL scheme.
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